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Resort

FAQ's

Here’s a list of commonly asked questions about the Carlsbad Inn Beach Resort. If your question isn’t listed below, don’t hesitate to ask! We’re always here for you!


Resort
What is check-in/check out time?
Check-in is at 4pm. Check-out is at 11am.
Do you allow smoking on property? In the rooms?
The Carlsbad Inn Beach Resort is a smoke free property. Smoking is only allowed in designated areas.
How much do you charge for high speed/Wi-fi internet access?
Wi-fi internet access is complimentary. Login credentials will be given upon check-in.
Do you have a fitness center? What are the hours?
Our Fitness Center is closed until further notice.
Do you have a pool? What are the hours?
Yes, we have a family-friendly outdoor heated pool. Hours are 8am-10pm daily.
Do you have a hot tub? What are the hours?
Our Adult-only Jacuzzi is closed for construction until June 2021.

Reservations
Do you have cribs/playards available? Is there a charge?
Some rooms do allow cribs/playards, which are available to you free of charge.
Are rollaway cots/air mattresses available?
Yes, roll away cots/air mattresses are available upon check-in only and on a first come/first serve basis, (they cannot be guaranteed.) Due to fire code restrictions, we are not permitted to allow roll away cots/air mattresses in our Standard Double Queen guest rooms. A daily use fee will be added to the total room cost. For additional inquiries please contact the front desk directly.
What is your cancellation/deposit policy?
During peak season dates of June 15 to August 31st, all reservations must be canceled no later than 4:00 PM PST at least 7 days prior to arrival date in order to avoid a cancellation penalty equal to 100% of the total stay cost plus applicable taxes and fees. For all other dates, reservations must be cancelled no later than 4:00 PM PST at least 2 days prior to arrival date in order to avoid a no-show charge equal to 100% of the total stay cost plus applicable taxes and fees.
Is my ID/passport required at check-in?
Yes, a picture ID and credit card are required upon check-in.
Do you have connecting rooms?
Yes, although they are limited in availability. Please contact the front desk for more information at cbireservations@gpresorts.com or (760) 434-7020.
Is there a charge or authorization for incidentals?
Yes, we require a credit card for incidentals upon check-in.
Do you have a Resort Fee?
Yes, the Carlsbad Inn Beach Resort has a $20 per day resort fee. Please contact the front desk for details regarding the amenities and services this fee includes. You can also check out our amenities or activities pages for more info. The resort fee does include parking.
What is the minimum age requirement to check into the room?
Guests must be a minimum of 18 years old to check in to the Carlsbad Inn Beach Resort.

Pets
Are pets allowed?
No, the Carlsbad Inn Beach Resort is not a pet-friendly resort. Fully trained and qualified ADA service animals are exempt.

Transportation & Directions/Location
How do I get to the Resort?
From San Diego International Airport take Interstate 5 north (~35 miles) and exit Carlsbad Village Drive. Head west to Carlsbad Blvd and go left at the signal. We are the first driveway entrance on your right. You can check out our maps and directions page here.
Do you offer free shuttle service from the airport?
No, we do not offer shuttle service. You can take a taxi, Uber or Lyft from the airport. It’s about a 45-minute drive. There are a few public transportation options including the local Coaster train. Please call the front desk at (760) 434-7020 for additional information on local transit options.
What are your cross streets?
Carlsbad Village Drive and Carlsbad Blvd (Pacific Coast Highway).
Do you have onsite parking? How much is parking? Is it included in my room rate?
Underground garage parking is available onsite. Parking is not included in your room rate but is one of the services included in your daily resort fee, which is $20 per day.
Can I walk to restaurants, bars, and shops from the resort?
Yes! We are located in downtown Carlsbad. You can walk to almost everything you’d want on a vacation including the beach, bars, restaurants, wineries, boutiques, surfboard rentals, coffee shops, train stop and so much more. Check out our locals guide for more information.
Carlsbad Inn - Beach Resort