Resort FAQs
Have a question about our beachside property? We’re here for you.
You can find answers to some of our guests’ most commonly asked questions below.
If yours isn’t listed, please don’t hesitate to ask!
Resort
What time is check-in and checkout?
Our resort check-in time is at 4pm or later. Checkout is at 11am or earlier.
Do you allow smoking on property? In the rooms?
The Carlsbad Inn Beach Resort is a smoke-free property. Smoking is only allowed in designated areas outside of the resort. If there is evidence of smoking found in units, a damage charge of $250 will be applied to applicable reservation(s).
Do you offer parking on-site? How many vehicles can I bring?
Yes, we have an underground parking structure (7ft clearance). One (1) parking permit per reservation will be issued upon arrival. Additional vehicles will be directed to park in public lots in Carlsbad Village or street parking around the resort, which is subject to availability.
Do you provide EV charging stations?
Yes, we have three (3) Level 2 EvoCharge stations in our underground garage. Guests will be responsible for charges via app.
How much do you charge for Wi-Fi access?
We offer complimentary Wi-Fi for all our guests. Login credentials will be issued upon check-in.
Do you have a fitness center? What are the hours?
Yes. Our fitness center is open daily from 8am–8pm.
Do you have a pool? What are the hours?
Yes, we have a family-friendly outdoor heated pool that remains open daily from 8am–10pm.
Do you have a jacuzzi? What are the hours?
Yes, we have an adults-only (18+) jacuzzi and a family jacuzzi. Our adults-only jacuzzi is open daily from 8am–11pm. Our family jacuzzi is open daily from 8am–10pm.
Am I allowed to host additional guests while staying on property?
Our resort grounds and amenities are available to registered resort guests only. As a registered guest, you may welcome additional friends or family as long as you do not exceed the max occupancy of your accommodations.
Do you implement resort quiet hours?
Yes, our resort quiet hours start at 9pm and end at 9am.
Do you have a laundry facility?
Yes, we have an on-site guest laundry facility with washers and dryers. Guests are responsible for machine charges.
May I fly a drone on property?
Operation and use of drones, radio controlled aircraft, or unmanned aerial systems (“Drones”) are prohibited within the boundaries of the resort, unless pre-registered and authorized for specified event purposes. Unauthorized operators may not operate Drones for take-off or landing on resort property, and may not fly Drones over the immediate airspace above the resort.
Reservations
Are my photo ID and credit card required to check-in for reservation(s)?
Yes, credit cards used for deposits/prepayments must be physically presented at check-in by the card holder along with matching government issued ID. If the original credit card is not presented upon check-in, the Carlsbad Inn may accept an alternative card and matching ID to substitute for payment and will issue a refund back to the original card. Any alternative forms of payment or ID will not be accepted.
What is your deposit/cancellation policy?
Carlsbad Inn collects 100% deposit of the total reservation cost, including tax and fees at the time of booking. Reservations must be canceled at least 48 hours prior to your arrival date by 4pm PST—unless booked via a promotional offer—in order to avoid a cancellation penalty equal to 100% of the total stay cost, including tax and fees.
Do you charge a daily Resort Fee?
Yes, the Carlsbad Inn Beach Resort charges a $30 per day resort fee plus applicable taxes. The resort fee includes parking along with a variety of other convenient amenities to be enjoyed throughout your stay. Please visit our Amenities and Activities pages for more info, or contact the front desk for further details.
Do you take reservation requests?
When making a reservation you may note any desired requests during the booking process. Requests are not guaranteed and subject to availability upon arrival.
What is the minimum age requirement to check into the room?
Guests must be a minimum of 18 years old to check in to the Carlsbad Inn Beach Resort.
Is there a charge or authorization for incidentals?
Yes, we authorize $100 for incidentals on the same credit card used for pre-payment. Cash will not be accepted. Incidental hold of $100 will be released back to the credit card upon checkout.
Do you have adjoining rooms?
Yes, our adjoining rooms connect a Standard King guest room to a Standard Double Queen guest room. Rooms are based on availability upon arrival. Please contact the front desk for more information at (760) 434-7020.
Are rollaway beds or air mattresses available?
Yes, rollaway beds or air mattresses are available on a first come, first served basis at the time of check-in. Only one (1) rollaway or one (1) air mattress is allowed per room. Due to fire code restrictions, we are not permitted to allow rollaway beds or air mattresses in our Standard Double Queen guest rooms. A daily use fee will be added to the total reservation cost.
Do you have cribs or pack 'n' plays available? Is there a charge?
Yes, pack ‘n’ plays are available free of charge based on availability.
Pets
Are pets allowed?
No, unfortunately the Carlsbad Inn Beach Resort is not a pet-friendly resort. Fully trained and qualified ADA service animals are exempt.
Transportation, Directions & Location
How do I get to the Carlsbad Inn Beach Resort?
From San Diego International Airport, take Interstate 5 north (~35 miles) and exit to Carlsbad Village Drive. Head west to Carlsbad Blvd and go left at the signal. We are the first driveway entrance on your right. You can check out our maps and directions page here.
Do you offer free shuttle service from the airport?
No, unfortunately we do not offer shuttle services. However, guests can easily take a taxi, Uber or Lyft from the airport—it’s about a 45-minute drive. There are few public transportation options including the local Coaster train. Please call the front desk at (760) 434-7020 for additional information on local transit options.
What are your cross streets?
We’re located on Carlsbad Village Drive and Carlsbad Blvd (Pacific Coast Highway).
Can I walk to restaurants, bars, and shops from the resort?
Yes! We have a bar and restaurants right on site in our very own Carlsbad Corner, including Norte’s and Kona Craft Café. We’re also located in the heart of Carlsbad Village, so you can walk to the beach, additional restaurants, bars, wineries, boutiques, surfboard rentals, coffee shops, the train station, and more. As always, our Front Desk and Activities team are happy to share suggestions.
